All items are checked thoroughly before packaging and therefore should not be damaged or faulty. If you have any issue please contact us within 24 hours of delivery of your item.

We always recommend anything that is not solid gold to avoid liquids, perfumes, harsh chemicals and lotions. Don’t worry our beautiful pieces will hold up to the elements of daily life, but remember they are NOT SOLID GOLD! 

We want our products to work for you, not the other way around! To maintain that it is important to keep your jewelry clean! Without doing so, your pieces can become temporarily darkened due to buildup. To clean use a soft cloth or microfiber towel to wipe away dirt and oil buildup after use. We always want you to shine goldies, but without proper care there is always a higher risk of fading or buildup!